Introduction
Welcome to The Pedagogy Community's Cancellation and Refund Policy. This policy outlines our guidelines regarding the cancellation and refund of payments made for our webinars and services. Please read this policy carefully before making a payment.
Business Information
- Business Name: The Pedagogy Community
- Business Email: info@thepedagogycommunity.org
- Business Phone: +91-9305121253
Payment Information
Payment for our webinars is processed through Razorpay. Please refer to Razorpay's terms and conditions and privacy policy for payment-related inquiries: Razorpay Terms ↗ and Razorpay Privacy Policy ↗.
Pricing
Pricing for our webinars may vary based on webinar details, duration, expert fees, and other parameters. For a detailed pricing structure, visit our Pricing Policy page.
Cancellation
Cancellation of webinar registrations after payment is not possible.
Refund Policy
We offer refunds under the following circumstances:
- If the webinar is cancelled from our side, you will receive a full refund.
- If you are unable to attend a webinar due to incorrect information provided (e.g., incorrect email), we are not liable for a refund.
- If you have paid for a webinar and wish to receive the recorded session link, you may request it via email. However, not everyone is eligible to receive the recorded link, and we hold the right to approve or disapprove the request. All recorded session links expire seven (7) days from the date of the conducted webinar.
Grievance Redressal
For any inquiries or concerns regarding cancellations or refunds, please contact our Grievance Officer at info@thepedagogycommunity.org or WhatsApp +91 93051 21253. We aim to acknowledge all grievances within 48 hours and resolve them within legally mandated timelines.
Grievance Officer
For questions, data-rights requests, or privacy concerns, contact us at info@thepedagogycommunity.org or WhatsApp +91 93051 21253. We respond within 48 hours and resolve within legally mandated timelines.
The Pedagogy Community · Regus Alacrity Business Centre, 10th Floor, Levana Cyber Heights, Vibhuti Khand, Gomti Nagar, Lucknow – 226010